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FeaturesRolesA real dayGuide

Add a call center operator

The call center manager creates an account for a new colleague without waiting for management.

Call center and operatorsOn a computer4 steps
My call center lists the operators; press New call center user.Enter the colleague's name, then the phone, username and a first password.Save; the new account gets the call center operator role.Niloufar Sadeghi is added as active and can sign in.

My call center lists the operators; press New call center user.

Step by step

  1. 1

    My call center lists the operators; press New call center user.

    My call center lists the operators; press New call center user.
  2. 2

    Enter the colleague's name, then the phone, username and a first password.

    Enter the colleague's name, then the phone, username and a first password.
  3. 3

    Save; the new account gets the call center operator role.

    Save; the new account gets the call center operator role.
  4. 4

    Niloufar Sadeghi is added as active and can sign in.

    Niloufar Sadeghi is added as active and can sign in.