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Operations cycleRolesDemoA real dayGuide

The whole operation at a glance

Management sees what is happening now, what is off track and where money may leak, without calling anyone.

ManagementOn a computer7 steps
The first row is the live picture: active units, ready to hand over, out of service, occupancy.What is off track counts critical and overdue cases, cleaning backlogs and requests waiting for a decision.Business impact shows nights of capacity lost, extension requests and guest satisfaction for the last 30 days.Where are the problems ranks open cases by building, unit, team and problem type.Leak signals come from recorded data, for example check-ins with no payment on file.Every signal opens its exact list; click See all.The list of guests in house opens, so you check each stay's payment yourself and follow up.

The first row is the live picture: active units, ready to hand over, out of service, occupancy.

18:00The day's outcome, not scattered messagesWithout a single call Negar sees how many units are ready, how many nights 302 has lost, which case is overdue and where money could leak.

Step by step

  1. 1

    The first row is the live picture: active units, ready to hand over, out of service, occupancy.

    The first row is the live picture: active units, ready to hand over, out of service, occupancy.
  2. 2

    What is off track counts critical and overdue cases, cleaning backlogs and requests waiting for a decision.

    What is off track counts critical and overdue cases, cleaning backlogs and requests waiting for a decision.
  3. 3

    Business impact shows nights of capacity lost, extension requests and guest satisfaction for the last 30 days.

    Business impact shows nights of capacity lost, extension requests and guest satisfaction for the last 30 days.
  4. 4

    Where are the problems ranks open cases by building, unit, team and problem type.

    Where are the problems ranks open cases by building, unit, team and problem type.
  5. 5

    Leak signals come from recorded data, for example check-ins with no payment on file.

    Leak signals come from recorded data, for example check-ins with no payment on file.
  6. 6

    Every signal opens its exact list; click See all.

    Every signal opens its exact list; click See all.
  7. 7

    The list of guests in house opens, so you check each stay's payment yourself and follow up.

    The list of guests in house opens, so you check each stay's payment yourself and follow up.