Skip to content
Mizban
فارسیEnglishالعربية
FeaturesRolesA real dayGuide
All roles

Admin

Sets up buildings, units, hosts, call centers, checklists and settings, then runs the business on real numbers.

NS
Negar Sharifi
Operations manager
14 guided sections

The admin home page

Guest requests such as an extension or a unit move wait for your review at the top.A guest whose arrival time has passed appears here, so you can call them or record a no-show.The cards show guests in house, today's arrivals and departures, and the occupancy rate.Switch the check-in trend chart to three months to see how arrivals moved over time.Upcoming arrivals are listed with building, unit and time, and each one opens in one click.Today's check-outs sit next to arrivals, so you know which units free up soon.The cleaning queue shows the units that must be ready before the next guest arrives.

Guest requests such as an extension or a unit move wait for your review at the top.

The admin home page

The admin sees at a glance what needs attention today: requests, late arrivals, occupancy, arrivals, departures and cleaning.

On a computer7 steps

Buildings, units and the board

The admin keeps each building's units up to date and sees every unit's booking and operational state on the board.

On a computer7 steps

Add a new building

A new building with its host and checklists is set up in minutes, and its units are created automatically.

On a computer8 steps

Hosts, call centers and users

The admin adds a host, checks each call center's users and keeps everyone who signs in to Mizban in one list.

On a computer8 steps

Edit the handover checklist

The admin decides which items are counted when a unit is handed over, so check-in and check-out stay accurate.

On a computer7 steps

Organisation settings

The organisation's rules, from check-in requirements to reminders and the SMS gateway, are set on one page.

On a computer8 steps

Triage a new case

The admin routes a case nobody has reviewed yet, so its owner, priority and call center notice are clear.

On a computer8 steps

Critical case, unit out of service

A critical case shows why a unit is out of service, what the call center knows and what has happened so far.

On a computer5 steps

Schedule a periodic task

Recurring work like washing curtains is scheduled once and reaches the host on time by itself.

On a computer8 steps

Share inspection feedback

The admin turns an inspection into clear feedback for the host, while scores and internal notes stay private.

On a computer5 steps

Guest feedback

The admin reads guest scores by building, files a guest's problem report and turns it into a trackable case.

On a computer7 steps

Occupancy, insights and map

The admin reads occupancy, answers to management questions, host performance and the building map from real data.

On a computer5 steps

Verify a payment receipt

Receipts uploaded by guests are checked and verified, so no check-in waits on an unconfirmed payment.

On a computer4 steps

Activity log and notifications

The admin sees who did what, and which texts and reminders were sent and with what status.

On a computer4 steps