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Check-in a guest

The host records documents, receipt and items, the guest signs on their own phone, and the unit becomes occupied.

HostOn a phone9 steps
Nima is waiting in the lobby. Open the check-in task for unit 201.The call center set the unit in the booking, so you hand over unit 201.Take a photo of the guest's ID card to attach it to the stay.Enter the amount and reference number, then add a photo of the payment receipt.Tick each item you hand over in good condition on the handover checklist.The guest scans this QR code with their own phone to open their live page.The guest's signature arrives without reloading, and the acceptance step turns green.All requirements are met. Tap Complete check-in.Unit 201 is now occupied, showing Nima and his check-out time.

Nima is waiting in the lobby. Open the check-in task for unit 201.

10:30Checking in unit 201 in five stepsID photo, receipt, item ticks and a QR code. Nima sees the same ticks on his phone and signs; the unit turns occupied.

Step by step

  1. 1

    Nima is waiting in the lobby. Open the check-in task for unit 201.

    Nima is waiting in the lobby. Open the check-in task for unit 201.
  2. 2

    The call center set the unit in the booking, so you hand over unit 201.

    The call center set the unit in the booking, so you hand over unit 201.
  3. 3

    Take a photo of the guest's ID card to attach it to the stay.

    Take a photo of the guest's ID card to attach it to the stay.
  4. 4

    Enter the amount and reference number, then add a photo of the payment receipt.

    Enter the amount and reference number, then add a photo of the payment receipt.
  5. 5

    Tick each item you hand over in good condition on the handover checklist.

    Tick each item you hand over in good condition on the handover checklist.
  6. 6

    The guest scans this QR code with their own phone to open their live page.

    The guest scans this QR code with their own phone to open their live page.
  7. 7

    The guest's signature arrives without reloading, and the acceptance step turns green.

    The guest's signature arrives without reloading, and the acceptance step turns green.
  8. 8

    All requirements are met. Tap Complete check-in.

    All requirements are met. Tap Complete check-in.
  9. 9

    Unit 201 is now occupied, showing Nima and his check-out time.

    Unit 201 is now occupied, showing Nima and his check-out time.